1. What's the purpose of Cool Toors?
2. Can anyone create a video tour?
3. Does my digital camera shoot video?
4. Can I get a video tour if I don't want to shoot my own video or don't have a camera?
5. Where do my video tours show up?
6. Who will be able to view my video tour?
7. How will I know who sees my video tour?
8. Can I use a camcorder to shoot my video?
9. What are your acceptable formats for video files?
10. Can users on dial-up view my video tour?

Questions about Video Tours

1. How long should my video tour be in duration?
2. Can I shoot my video tour as a series of video clips?
3. How much does a video tour cost?
4. I understand that I have to do some of the legwork to create my video tour — how much time should I allow for my part?
5. Do I have to shoot my own videos and create my own video tour?
6. How long will it take until my video tour is online?

1. What's the purpose of Cool Toors?
   
   For Buyers: First and foremost, Cool Toors provides a service to those shopping for real estate. Whether a first-time home buyer or renter, or an active real estate investor, our mission is to improve the real estate shopping experience by providing a more accurate representation of properties online.
   
   For Sellers: Cool Toors provides a valuable service to sellers and property managers by allowing you to have a 24/7 virtual open house. Not only does this save time in showing your property, but it also increases the quality of leads that you receive.
   
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2. Can anyone create a video tour?
   
   Yes. Cool Toors is a service for anyone that wants to show their property online.
   
   
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3. Does my digital camera shoot video?
   
   Most likely if your camera was manufactured after 2001 it has the ability to shoot video. Refer to your owners manual for exact information regarding your camera’s abilities. Here are some other suggestions:
    
   1. Look for a video icon on your camera’s settings/control knob
   2. Check the Menu options in your camera.
   3. Search Google for help. Try using search terms like "Canon digital camera to video mode".
   4. Contact us for help.
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4. Can I get a Cool Toor if I don’t want to shoot my own video or don’t have a camera?
   
   Yes. We offer a professional videography service. For a nominal fee, we will send a professional videographer to create your video tour.
   
   You don't have to do anything except allow the videographer access to your property.
   
   
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5. Where do my video tours show up?
   
   Once you submit your video or photos to us, we edit them and create a unique URL (web page) for you. You can attach this to web sites, send in emails, add to print media, and anywhere else you choose; it’s yours!
   
   You may also setup your own profile page on our website that links to all of your video tours.
   
   
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6. Who will be able to view my video tour?
   
   Previewing of your property is the one of the most valuable tools to the home buying and rental search today. Using Cool Toors to help market your property is a great way to increase the number of viewers and potential buyers.
   
   Cool Toors exclusively uses Adobe® Flash® technology, ensuring that over 98% of internet users will be able to view the video tour you have created. You want your video tour to be seen. No installing new media players, no error messages, no incompatibility; these things deter viewers from actually watching your video tour.
   
   
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7. How will I know who sees my video tour?
   
   All Cool Toors come with statistical tracking data for you to see how often your video tour was watched, where the viewers were geographically, and when it was seen.
   
   
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8. Can I use a camcorder to shoot my video?
   
   Yes, but you will need to "capture" the raw video to your computer, convert it to one of our acceptable formats, and upload it to our website.
   
   We do offer a raw video conversion service. Please contact us for more information and pricing.
   
   
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9. What are your acceptable formats for video files?
   
   Currently, we accept videos in the following formats:
   
   .AVI    .MOV   .MPG   .M4V
   
   
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10. Can users on dial-up view my video tour?
    
    Yes, they just need to click the "dial up" link below your video tour and the dial up version will load. However, Cool Toors are best viewed using a broadband (hi-speed) Internet connection.

1. How long should my video tour be in duration?
   
   We recommend keeping your Tour between 3-5 minutes, however larger homes may require a longer video.
   
   
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2. Can I shoot my video tour as a series of video clips?
   
   Yes, while it is easier for some users to record a video walkthrough of the entire home, you may prefer to break up the videos into clips of each room or section of the property. If you decide to use video clips, you must edit your video completely before uploading it to our site.
   
   
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3. How much does a video tour cost?
   
   Do it yourself and our service is FREE. You should consider purchasing some or all of our upgrades, which will greatly enhance your tour's exposure and interactivity.
   
   View the pricing chart
   
   
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4. I understand that I have to do some of the legwork to create my video tour — how much time should I allow for my part?
   
   There are a few steps that you must complete to create your tour. For the first-time user, this process takes approximately 45-60 minutes. More experienced users can create a tour in 30 minutes or less.
   
   
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5. Do I have to shoot my own videos and create my own video tour?
   
   Cool Toors was created for the "do it yourself" seller. Our website has been designed so you can quickly and easily create your video tour. Plus, if you need help, we offer free customer support.
   
   Or, if you would rather have your video tour created for you, we offer a professional videography service.
   
   
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6. How long will it take until my video tour is online?
   
   Assuming that you have completed your steps for preparing your tour, expect to have it showing at your custom URL on our website within 24 hours.

It's FREE if you shoot your own video.